Cookies & Policy

Last Updated: September 1, 2025

Effective Date: September 1, 2025

1. Introduction

This Cookie Policy explains how ThreatReaper.ai (“ThreatReaper,” “we,” “us,” or “our“) uses cookies and similar tracking technologies on our website and services (collectively, the “Services“).

By using our Services, you consent to the use of cookies as described in this policy. This Cookie Policy should be read in conjunction with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and deliver information to website owners.

Cookies can be:

First-party cookies: Set by the website you’re visiting (ThreatReaper.ai)
Third-party cookies: Set by external services we use (analytics, advertising platforms)

Cookies can also be classified by their lifespan:

Session cookies: Temporary cookies that are deleted when you close your browser
Persistent cookies: Remain on your device for a set period or until manually deleted

3. Similar Tracking Technologies

In addition to cookies, we use other tracking technologies:

3.1 Web Beacons (Pixels)

Small graphic images embedded in web pages or emails that track whether content has been viewed or opened.

3.2 Local Storage

HTML5 local storage allows websites to store data locally in your browser, similar to cookies but with greater storage capacity.

3.3 Session Storage

Similar to local storage but data is cleared when the browser tab is closed.

3.4 Device Fingerprinting

Collecting device and browser characteristics to create a unique identifier for analytics and fraud prevention.

3.5 API Tokens

Authentication tokens stored locally to maintain API session state and user authentication.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the Services to function and cannot be disabled. They enable core functionality such as:

User authentication and account access
Security and fraud prevention
Session management
Load balancing and service routing
API request authentication

4.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Services by collecting anonymous information about:

Pages visited and time spent
Click patterns and navigation paths
Error messages and technical issues
Feature usage and adoption rates
Performance metrics and load times

4.3 Functional Cookies

These cookies remember your preferences and choices to provide a personalized experience:

Language and region preferences
Display settings (theme, layout)
Saved filters and dashboard configurations
Remember me functionality
Notification preferences

4.4 Marketing and Advertising Cookies

These cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness:

Targeted advertising on third-party platforms
Retargeting and remarketing campaigns
Conversion tracking and attribution
Ad performance measurement
A/B testing of marketing content

Note: You can opt out of marketing cookies without affecting core functionality.

5. Specific Cookies We Use

Below is a detailed list of the cookies and tracking technologies used on our Services:

Cookie Name	Type	Purpose	Duration
tr_session	First-party	Maintains user session and authentication state	Session
tr_auth_token	First-party	JWT authentication token for API access	7 days
tr_remember	First-party	“Remember me” functionality	30 days
tr_csrf	First-party	CSRF protection token	Session
tr_preferences	First-party	User preferences (theme, language, settings)	1 year
tr_consent	First-party	Cookie consent preferences	1 year
_ga	Third-party	Google Analytics – visitor tracking	2 years
_gid	Third-party	Google Analytics – session tracking	24 hours
_gat	Third-party	Google Analytics – throttle request rate	1 minute
mp_*	Third-party	Mixpanel analytics tracking	1 year
intercom-*	Third-party	Intercom customer support and messaging	9 months
_fbp	Third-party	Facebook Pixel – advertising and conversion tracking	3 months
_gcl_au	Third-party	Google Ads conversion tracking	3 months
li_*	Third-party	LinkedIn Insight Tag – B2B advertising	6 months
_hjid	Third-party	Hotjar – session recording and heatmaps	1 year

Note: Third-party cookies are subject to the privacy policies of external providers. We recommend reviewing their respective privacy policies for detailed information.

6. Third-Party Services We Use

We work with the following third-party services that may set cookies on your device:

6.1 Analytics Services

Google Analytics: Website traffic and user behavior analysis
Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout
Mixpanel: Product analytics and user engagement tracking
Privacy Policy: https://mixpanel.com/legal/privacy-policy
Opt-out: https://mixpanel.com/optout
Hotjar: Session recording, heatmaps, and user feedback
Privacy Policy: https://www.hotjar.com/legal/policies/privacy
Opt-out: https://www.hotjar.com/policies/do-not-track

6.2 Advertising and Marketing

Google Ads: Advertising and conversion tracking
Privacy Policy: https://policies.google.com/privacy
Ad Settings: https://adssettings.google.com
Facebook Pixel: Social media advertising and retargeting
Privacy Policy: https://www.facebook.com/privacy/policy
Ad Preferences: https://www.facebook.com/ads/preferences
LinkedIn Insight Tag: B2B marketing and conversion tracking
Privacy Policy: https://www.linkedin.com/legal/privacy-policy

6.3 Customer Support and Communication

Intercom: Customer messaging and support chat
Privacy Policy: https://www.intercom.com/legal/privacy

7. How We Use Cookies

We use cookies for the following purposes:

7.1 Essential Operations

Authenticate users and maintain secure sessions
Protect against fraud and malicious activity
Enable core platform functionality
Route API requests to appropriate servers

7.2 Improve User Experience

Remember your preferences and settings
Personalize content and features
Provide multilingual support
Streamline navigation and workflows

7.3 Analytics and Performance

Understand how users interact with our Services
Identify popular features and content
Diagnose technical issues and optimize performance
Measure the effectiveness of new features

7.4 Marketing and Advertising

Deliver relevant advertisements on third-party platforms
Measure campaign performance and ROI
Retarget users who have shown interest in our Services
Prevent ad fatigue and optimize ad frequency

8. Managing Your Cookie Preferences

8.1 Cookie Consent Banner

When you first visit our website, you’ll see a cookie consent banner allowing you to accept or decline non-essential cookies. You can change your preferences at any time through the “Cookie Settings” link in the footer.

8.2 Browser Settings

Most web browsers allow you to control cookies through browser settings. You can:

View and delete cookies
Block all cookies from all websites
Block third-party cookies only
Clear cookies when you close the browser
Set exceptions for specific websites

Browser-specific instructions:

8.3 Opt-Out Tools

You can opt out of specific tracking services:

Google Analytics: Google Analytics Opt-out Browser Add-on
Network Advertising Initiative: NAI Opt-out Tool
Digital Advertising Alliance: DAA WebChoices Tool
European Interactive Digital Advertising Alliance: Your Online Choices

8.4 Mobile Device Settings

Mobile devices offer privacy settings to limit ad tracking:

iOS: Settings → Privacy & Security → Tracking → Disable “Allow Apps to Request to Track”
Android: Settings → Privacy → Ads → Opt out of Ads Personalization

Important: Blocking or deleting cookies may affect the functionality of our Services. Some features may not work properly if essential cookies are disabled.

9. Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) feature that sends a signal to websites requesting not to be tracked. Currently, there is no industry standard for how to respond to DNT signals, and we do not respond to DNT signals at this time.

However, you can still control cookie usage through the methods described in Section 8 above.

10. Impact of Disabling Cookies

If you disable or decline cookies:

Essential Cookies: Disabling these will prevent you from logging in and using the Services
Functional Cookies: You may need to re-enter preferences and settings on each visit
Analytics Cookies: We won’t be able to improve the Services based on your usage patterns
Marketing Cookies: You may see less relevant advertisements, but overall ad frequency won’t decrease

11. Cookie Data Retention

Cookie data is retained for varying periods depending on the cookie type:

Session cookies: Deleted when you close your browser
Authentication cookies: 7-30 days or until logout
Preference cookies: Up to 1 year
Analytics cookies: Up to 2 years
Marketing cookies: 3-12 months

You can delete cookies at any time through your browser settings.

12. International Users and Data Transfers

ThreatReaper operates globally, and cookies may transfer data to servers located in different countries, including the United States. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

For users in the European Economic Area (EEA), UK, or Switzerland, we comply with GDPR and implement appropriate safeguards for international data transfers. See our Privacy Policy for more details.

13. Your Privacy Rights

Depending on your location, you may have certain rights regarding cookies and personal data:

Right to Access: Request information about cookies and data collected
Right to Deletion: Request deletion of cookie data (subject to legal retention requirements)
Right to Opt-Out: Decline non-essential cookies without affecting service access
Right to Withdraw Consent: Change your cookie preferences at any time
Right to Object: Object to processing for marketing purposes

To exercise these rights, contact us at [email protected] or use the cookie preference center.

14. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect information from children via cookies or any other means. If we become aware that we have collected data from a child, we will delete it promptly.

15. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. We will notify you of material changes by:

Updating the “Last Updated” date at the top of this policy
Displaying a notice on our website
Sending an email notification (for significant changes)

Your continued use of our Services after changes take effect constitutes acceptance of the updated Cookie Policy.

16. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

ThreatReaper
Email: [email protected]
Support: [email protected]
Website: https://threatreaper.ai

Data Protection Officer:
Email: [email protected]

This Cookie Policy is effective as of January 1, 2026. By using ThreatReaper.ai, you consent to our use of cookies as described in this policy.

Quick Actions:

Manage cookie preferences in your account settings
Review our Privacy Policy
Contact us at [email protected] for questions